deletion help

[gillian7117]

Hello,

While i was having a looky through my pc i came across this dead end lol

it gives me list of damaged programs, the ones that annoy me the most are panda and pc pitstop because when i want to use their sites it doesnt work anymore.

The thing is how do i remove these damaged programs from the list?

I got to the list by doing;

START -

HELP AND SUPPORT -

[uSE TOOLS TO VIEW YOUR COMPUTERS INFORMATION AND DIAGNOSE PROBLEMS] -

ADVANCED SYSTEM INFORMATION -

VIEW DETAILED SYSTEM INFORMATION -

INTERNET SETTINGS -

CACHE -

LIST OF OBJECTS -

ta daa lol

Any help would be appriciated

I just need to know how to remove or repair the damaged programs

Thanx alot xxx

[mark2]

The panda and Pc pitstop programs I think are ActiveX and will be in your Downloaded program files folder.

you should be able to delete them and on your next visit to the sites, you'll be asked to download the programs again.

[gillian7117]

yeah i think it is the activeX. ive tried everything that the help tells me including the download folder, the damaged files just come up as a list that cant be modyfied, so i need to know if there is some way to delete these somewhere where im not looking. ive done all the things like emptying temporary files ect but this list doesnt alter no matter what i do!

so where is a list that i can modify these damaged programs lol

Thanks alot for all ur help xx

[Boris]

You can use Disk Cleanup to delete ActiveX controls and Java applets that were downloaded automatically from the Internet when you viewed certain pages?

You can view them by clicking the button.

Or view + delete them from here C:\WINDOWS\Downloaded Program Files ?

[gillian7117]

Yup, I tried all that lol

the only place where i can see why these sites dont work anymore is by doing what i did in the 1st post.

I cant find where to manualy delete these damaged parts to remove them.

All the things like disc clean etc have not worked.

Could some1 try doing the steps in the 1st post so you can see what i was looking at, to see a list of damaged parts? I dont know how to do a snap shot of the screen im viewing or i would put it on here lol

All i know is that it is doing my head in lol

In the list it says utility and class alot!

My leaving message is.......... i wish i was a computer whizz lol

[christmascracker]

In internet explorer go to tools, internet options, settings, view objects and you should get the same list.

Right click on the damaged ones and you should be able to select update. See if that repairs them.

Or you can delete them if you wish.

[gillian7117]

Ive tried all that and nothing works because there isnt anything in the folder to repair or delete.

Its a mystery to me.

It must be realy deep in me pc where these damaged files are because like ive said above ive done the obvious things and they arnt solving my problem lol

[christmascracker]

So if you follow the steps in your first post, what do you see exactly?

This is what I see when I follow the steps you gave

[gillian7117]

Yes thats what i get to. But where it says Status..Installed, mine says damaged lol

But...... i cant find the installed classes that are damaged to delete, thats what i want some1 to tell me lol

Urm.....how did you get the snapshot....thats another question lol

thanks for all ur help on this xx

[bvw]

C/Windows/Downloaded Program Files.........

You should see this:

[gillian7117]

yes and where it says installed on yours it says damaged on mine lol xx

[christmascracker]

Yes thats what i get to. But where it says Status..Installed, mine says damaged lol

But...... i cant find the installed classes that are damaged to delete, thats what i want some1 to tell me lol

Urm.....how did you get the snapshot....thats another question lol

thanks for all ur help on this xx

C/Windows/Downloaded Program Files right click on the damaged file and choose delete or are you saying you dont get this option?

I use hoversnap to take screen shots, you can get it from http://www.hoverdesk.net/freeware.htm

[gillian7117]

In C/Windows/Downloaded Program Files it doesnt give me the option to delete the damaged files because they are not there to delete. I didnt even know why i cudnt use those sites untill i found that list with the programs in it and in there they are listed as damaged. Thats the problem i have. It only tells me they are damaged in the list but doesnt give me the option to delete them in the list or the other places where they should be to delete them lol

xx

[christmascracker]

yes and where it says installed on yours it says damaged on mine lol xx

Go to where the list is and tell me what options you get if you right click on one of the damaged files?

You should see the same as the screenshot below.

Click on remove. When you next go to a website that needs the activeX you will be asked to download it

[expertec]

Or post a Hijackthis log, DPFs can be removed using Hijackthis.

[gillian7117]

Cant a moderator or someone that knows how to fix things like this go into my pc and do it for me cos im lost lol

[gillian7117]

Is there a windows

site that can do this for people?

[-pops-]

I see from your other post http://www.windowsforum.org/forum/index.ph...topic=13191&hl= that you have Kazaa installed in your machine.

This could go a long way to explain the problems you are having. Kazaa is a well known vector of all sorts of things that most people would wish were not in their computer including viruses, trojans, adware, spyware, in fact, any and all examples of malware.

[gillian7117]

Ive got kazza lite++, i dont think it has adware n spyware. I know what u mean bout downloading viruses n that but i need to have my charmed n CSI fixes so its all good lol

I sent you a mesage a bit ago pops by accident im sorry bout that xx

[-pops-]

No problem sending the message - I've replied.

About Kazaa and Kazaa lite. The lite version may well be nasties free itself but, you still have to trust the computer that you get connected to doesn't have an infection of something or other.

I have heard stories and seen the results of Kazaa, Napster and similar programs more often than I would care to. :(

[andsome]

If someone uploads a load of junk to the website on a track, and you download it, you are liable to download that junk onto your computer. An anti virus program is only as good as it's latest update, and if someone has picked up a new virus, then sends it to kazaa, they will happily send it to you. If you want something for nothing, you have to risk the consequences.