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Great To Be Back


andsome
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It's great to be back on the forum again. One thing though, I notice that the message regarding the fact that the forum cannot send e-mail is still there. The point is that all the missing e-mails arrived with me this morning. Over forty of them

Just come back again, and can see that the e-mail message has gone. Great that all is now OK. Well done to 'the workers'.

Just come back again, and can see that the e-mail message has now gone. Great that all is now OK. Well done to all the hard workers who put it all right.

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To be honest, I wasn’t expecting anyone to be able to access the forum.

I've been working on transferring the site from the new server back to this old one so I can get the most recent version of my downloads of the site and databases.

The new server is still playing up at the moment.

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I was just about to give the local Doctor a ring and book myself in for Monday morning for an anti-depressant injection, but now that the Forum is back I wont have to bother. It's a bit slow though, but better a bit slow than non existent. :D

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The new server is still playing up at the moment.

Sorry to hear of your continuing server problem(s) and I hope everything gets back to normal soon.

Never expect anything that involves computers to go smoothly :(

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The DNS has not been fully updated around the world, so email may take a short while to kick back in action.

It is indeed good to be able to access the forum again. However, I am not yet receiving email notifications. Perhaps that is what you were referring to when you said the DNS had not been updated round the world? Orpington IS a bit out of the way!

Thos. :)

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When the dust has settled and all is well with the Forum I would appreciate a description from one of our busy experts of how the Forum is run. All the recent talk about servers, DNS, IP addresses etc leave me floundering.

I am a complete ignoramus regarding the mechanics of the Internet but would like to understand more.

For example - where is the server, who owns it and how does it all work. What is the significance of all the acronyms that get mentioned by you guys? What has gone wrong recently and how much work is involved in getting it sorted - by whom.

Simple ABC language please.

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I'll try and explain some...

"An IP address (Internet Protocol address) is a unique number, similar in concept to a telephone number, used by network devices (routers, computers, time-servers, FAX machines, some telephones) attached to a network to refer to each other when sending information."

So the IP is the actual address of the network device, in this case the server that the forum is hosted on.

However, if everybody had to remember numbers like 204.157.7.230 instead of names like neoplanet.co.uk, the internet wouldn't have got very far. :D

This is where DNS comes in. DNS stands for Domain Name Resolution. When you access a website by its domain name (ie, www.neoplanet.co.uk), the DNS server resolves the name to an IP address in its database, and sends you in the right direction. However, there are many DNS servers, and if you make a change to the details, it takes time before all the servers are updated (this is known as propagation).

-------------------------------------------------------

Move on to the server now...

The server is located in the USA, with their hosting prices and exchange rates what they are, it's cheaper than hosting it in the UK. :rolleyes:

What went wrong recently was this. The previous (and now current again) hosting was on a shared server, and the forum has grown to such an extent that all our resources were being used, resulting in slowdowns and other problems for the users. (See this topic).

Because of this, we decided to move to a new, dedicated server that would be powerful enough to run the forum.

The server was duly ordered and set up. This involved updating the neoplanet.co.uk DNS record to point to the new server, and then transferring the forum software, database, and uploads to the new server. I don't know how much data that is, but it's sure to be a large number of MB, or even GB..?

Unfortunately, the folks who host the new server screwed up. They allocated us an IP address which had been previously used by spammers, and put on a blacklist. Therefore it was not possible to send any mail out from the new server, it was all being blocked because of the blacklisting.

So Craig decided to move back to the old server temporarily, (that's where we are now) and we went through the whole process again.

Who's done the work I don't know... it wasn't me! :D I think Craig did it.

Enough for now... I'll be back in a bit. :)

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Thanks expertec for the explanation - I'm glad it was found useful by others as well as me.

I assume that the Forum has to pay Invision for the software and separately for the hosting on the server. I also assume that Craig and Admin have access to the server to make programme amendments - but allocation of an IP address is beyond their remit.

I am bound to ask this - it appears that it causes a lot of work to move servers. If the original problem was that "they" allocated the forum an IP address formerly used by spammers - why not insist on a new clean IP address rather than move servers. Or is that a dumb question?

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I assume that the Forum has to pay Invision for the software and separately for the hosting on the server. I also assume that Craig and Admin have access to the server to make programme amendments - but allocation of an IP address is beyond their remit.

That's right, we pay a license fee for the board software, and a monthly hosting fee. And yes, the IP address is done by the host providers. :rolleyes:

I am bound to ask this - it appears that it causes a lot of work to move servers. If the original problem was that "they" allocated the forum an IP address formerly used by spammers - why not insist on a new clean IP address rather than move servers. Or is that a dumb question?

Not a dumb question at all, but not one I know the answer to. That was Craig's decision, we'll have to ask him. :)

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